Note: Credit card purchases will be billed through Tropical Media Inc., the parent company of Trustnoman.com
Shipping & Returns
Shipping Policy
Most orders will be shipped within 1 to 3 business days. All orders will be shipped via the U.S. Postal service unless otherwise noted. Free shipping is for all orders sent to any US address unless otherwise noted. This excludes Hawaii & Alaska. All items are carefully packaged and are in good condition when shipped from Trust No Man Limited.
Return Policy
If a return is necessary due to the wrong item being shipped or the item being defective (before washing or wearing), Trust No Man Limited will replace the item.
All items are carefully packaged and are in good condition when shipped from Trust No Man Limited. When you receive your package inspect the packaging for shipping damage. If damage occurs to the item(s) during the shipping process a claim must be made with the carrier and not Trust No Man Limited. If an item is defective upon receipt you are required to contact Trust No Man Limited within 5 days of receiving that product. You may contact us by via E-mail at info@trustnoman.com. Upon contact with us and it is determined that the item is in fact defective you will be required to return the product to us. After 5 days, returns or exchanges will not be accepted.
Any item to be returned within 14 days as a result of any reason other than product defectiveness will be subject to a 20% restocking fee and all applicable shipping charges. After 14 days there are no returns or exchanges allowed. Original shipping costs will not be reimbursed on returns or exchanges.
No items will be accepted for return or exchange if the item has been worn or laundered. The item must be returned in the same condition it was shipped. Undergarments, such as thong underwear, cannot be exchanged for any reason other than product defectiveness.